Joleen Jarrell, a 60-year-old mother of three, was on her way home from a job Monday when her vehicle was swept off a bridge as nearly 12 inches of rain fell in the suburban Dallas city of Mesquite, her friends told CBS11. It is here you can put in any non-emergent issues you are encountering with an Uber driver (like the aforementioned body odor issue) Just enter the issue into the ‘Describe your Rider issue’ box and click the search button to get help.A Texas rideshare driver was killed when her car was swept off a bridge in historic flash flooding - dying while calling her husband to beg for help from the fast-rising water, according to a report. WHAT ARE THE HELP OPTIONS FOR THE UBER PASSENGER?įor basic customer service only, there is the only Uber Customer Help website available. This number is not even on the Uber website!Īpparently, this number was provided due to driver demand for the option of receiving support by phone for any questions, emergency and non-emergencies. No such number is in the app the customer uses. The above number is also in the Uber DRIVER version of the Uber app. If an accident occurs or an unsafe situation arises during the rideshare, the above number is the one the Uber DRIVER needs to call.

Did you catch that important fact just now? THIS NUMBER IS FOR THE DRIVER ONLY! Yes, this is the telephone number for Uber Driver Support, so the customer in this case is the Uber driver only. The Uber Driver Support number is (800) 593-7069.

Uber does indeed have another number that can be called where an Uber support operator can be contacted 24 hours a day, 7 days a week.

Phone number for uber in dallas